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About Pet Mountain

Pet Mountain is committed to the health and well-being of pets and animals. Since our beginning, we have been making pets and pet owners happy. It's a pleasure to serve you!

30 Day Money Back Guarantee

If you wish to return an item you have purchased online, you may return the item within 30 days for a refund of the product price, minus the shipping, handling, gift wrap, restocking fee or other charges.

Shipping options

We currently offer three shipping options within the United States. You may choose Ground, Expedited, or Overnight service for delivery. If you choose Ground shipping most of our customers in the contiguous U.S. receive their orders in just 3 to 8 business days. Need it faster? Expedited will deliver your order within 1-3 business days after we have filled your order. Need it even faster? Overnight order are shipped for delivery the next day! Overnight Orders are time sensitive - Please note that orders placed after 2:00pm (Eastern Time) are not guaranteed for next day delivery due to UPS departing flight schedules.

Product Warranties

Many of the items that are sold on Pet Mountain come with a manufacturer's warranty. For additional information on the manufacturer's warranty for a specific product, please contact the manufacturer directly.

We welcome any comments, suggestions and ideas that will make your shopping experience online enjoyable. Tell us how we can help by contacting us at Pet Mountain Guest Service. We would love to hear from you! Pet Mountain