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Our Roots

Big Al's, 'The Aquatic Mail Order Specialist', was originally launched as a division of Big Al's Aquarium Services, Canada's largest aquarium retail chain.

In business for over 30 years, Big Al's Aquarium Services Ltd. has grown from a small service company to a chain of 20 stores across US and Canada

BigAlsOnline.com is Born

In 1999 we recognized that an e-commerce division backed by our vast buying power and huge inventory, over 5000 products we could offer our customers not only great savings and great selection, but also the convenience of round-the-clock shopping, shopping 24 hrs a day via the web site, at there schedule not a stores schedule

We're Growing

We've have grown from our original 10,000 square-foot warehouse in 1999 to an over 90,000 square foot state of the art distribution center. We have invested heavily in the latest technology to make sure the product you ordered is the product you receive, every item in your order is scanned for accuracy. Our Delivery partner UPS has supplied us with a fully integrated software solution the virtually eliminates incorrect deliveries and speeds up deliveries to our customers.

We stock over 4 million dollars in inventory, giving you more selection with less back orders.

We currently offer over 7,000 aquatic products from over 100 manufacturers an inventory that continues to grow as we strive to bring you the best aquatic products at the best online price.

The Guaranteed Lowest Price Online

When you buy from BigAlsOnline, you buy with confidence

"Our Lowest Price Policy" guarantees that you won't find lower prices anywhere else. If you do find the same product in stock sold anywhere online in the United States for less, we won't just match the price we'll beat it by 5%!

How do you get a price match?

All price matches must be done over the phone during time of order through the Call Center Toll Free at 1-888-824-4257.

Terms and Conditions

Our Lowest Price Policy is subject to the following terms and conditions:

Our Lowest Price Policy applies only to other Internet retailers that have the identical product in stock or immediately available and the product is priced correctly and accurately.

To price match we must be satisfied that the product(s) in question is identical.

All price matches will include any taxes or shipping charges from the competitor's site that the customer would incur ordering from their site.

We do not price match heavy weight items due to variations in shipping charges that apply.

We do not price match product bundle pricing.

Our Lowest Price Policy is limited to products sold online in the United States.

Our Lowest Price Policy does not apply to products offered on auction websites. E.g eBay.com

Any decision whether or not to price match is at the discretion of BigAlsOnline. We reserve the right to refuse any price match request.

Our Lowest Price Policy may be subject to change without notice.

Up to 2000 New High Quality Products a Year

BigAlsOnline is constantly adding new product to our web site, we work closely with our supplier to bring our customers the latest product for the aquatic hobby. Our buyers travel to trade shows around the world to find new and exciting products to bring to you, our customer. With our large buying power we can bring you those new products at the lowest prices available anywhere.

BigAlsOnline is committed to finding and delivering the newest products to our customers. We will continue to keep adding new products to the site on a on going basis, so please check back regularly or you can become a Free VIP member and get advanced notice of new products and promotions exclusive to VIP members only.

BigAlsOnline will continue to find new and exciting products to bring to our customers each and every year.

Doctor Recommended & Hobbyist Preferred

Dr. Recommended

BigAlsOnline has received recommendation in writing, from a professional healthcare provider acknowledging that BigAlsOnline has provided a wide range of health and maintenance products for the aquatic hobbyist for over 30 years. Over those 30 years BigAlsOnline has amassed a large knowledge base in every aspect of aquatics husbandry. A customer’s success in the aquatic hobby is BigAlsOnline business.

Hobbyists Preferred

Over 400,000 aquatics hobbyists have shopped at BigAlsOnline. With more than 30 years serving the hobby and over 4 million dollars in inventory. BigAlsOnline is the #1 specialty retailer in the aquatics hobby. BigAlsOnline has the broadest parts counter available online. Testimonials from customers support the BigAlsOnline retail philosophy and are available for review in our testimonial section.

One Year Hassle-FREE Warranty on Electrical Products

BigAlsOnline gives a Full one-year warranty on electrical products available to all VIP members FREE! (Excluding light bulbs). No matter the manufacturer’s warranty period BigAlsOnline will give you a full 1 year warranty. That is how much we believe in the products we sell.

Double VIP Points Every Wednesday

Orders placed all day Wednesday and Thursday until 3:00 p.m. EST, earn double points.

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