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Only items that have been purchased from the Ben Sherman USA website can be returned according to the following policy.

*Ben Sherman retail stores can not accept returns for items purchased online

Every product is satisfaction guaranteed or you may return it for a return of the item price (not including shipping).

Customers will be responsible for all shipping costs unless the product(s) received was damaged.

All returns must be sent back within 35 days of the invoice date to receive a full refund.

Any returns received within a 90 day period, must be an exchange or online store credit only.

All other returns will be sent back to the customer.

All returns MUST be in saleable condition and include its original packaging with tags attached.

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