Last June, my Norton was due to renew, so I upgraded to Norton 360. I purchased the download, with the one-time reinstall. I had trouble installing it, and ended up spending a half hour on the phone with a technician.

Shortly after that, I had to take my computer in for an overhaul. I had gotten corrupt files (I think this took place before my Norton download). The repairman said that Norton 360 takes up a lot of memory, so that is why my computer went virtually useless until fixed.

The guy had to reinstall Windows XP and put a ninety day Norton on there for me. It is about to expire, and I tried to reinstall my 360, and it says that it can't write to the disk.

Does anybody know why? Can you help me to get this thing reinstalled. It is now on my desktop, so all I have to do is double-click it, but it won't install. Any help would be appreciated.

By Dawnk777 on Sunday, December 9, 2007 - 07:28 am:

I don't know. We don't like Norton's at our house, so we use AVG. Free AVG

We've always thought that Norton's slowed our computers down too much.

By Unschoolmom on Sunday, December 9, 2007 - 08:18 am:

I would really just abandon the Norton and go with AVG Free, as Dawn reccomended. Norton does an okay job but it's simply too big and hogs resources, slowing down your computer.

AVG Free is small, at least as effective as Norton and very easy to use and install.

In the menatime I'd bug Norton for a refund.

By Annie2 on Sunday, December 9, 2007 - 09:16 am:

I don't like Norton either. I use AVG here, as well. I had to pay for it though

By Kaye on Sunday, December 9, 2007 - 09:29 am:

Another avg user.

By Dawnk777 on Sunday, December 9, 2007 - 01:14 pm:

We have a 5-site license for it, since we have multiple computers. I love the paid version, because you can schedule scans and updates, so all that happens, while I'm sleeping.

By Hol on Monday, December 10, 2007 - 12:11 am:

Thank you all. I had never heard of it, but I purchased the paid version tonight and loaded it. I do intend to contact symantec and try to get some of my Norton money back. What a joke! I used to think that Norton was the "gold standard" for Internet security until I had to have my computer fixed.

By Dawnk777 on Monday, December 10, 2007 - 07:26 am:

I think you'll be much happier with AVG!

By Dawnk777 on Monday, December 10, 2007 - 09:28 am:

Hol, DH is wondering if you just got the antivirus program, or did you get the whole package that helps with spyware, too? He installed the whole package for someone and they are happy with it. With nearly every install of new AVG for someone, AVG has found a virus that Norton's didn't.

By Hol on Monday, December 10, 2007 - 06:36 pm:

Dawn - I bought the whole package. It was (I think) $70.00 for two years, which is cheaper than Norton, and I ordered the restore disc instead of just ordering a reload. All together, it was $90.00.

I do a lot of internet shopping, so I wanted the anti-spyware, anti-phishing, etc., too.
I ran a scan after installation and it did catch five threats.

I did have some problems initially, tho. After installation, I restarted my computer and it froze. I had to do a trouble-shoot, and reconfigure it.

I'll let you know how it goes. Does it automatically run updates and scans in the middle of the night, or do you have to set it to do it?

The computer repair guy told me that Norton is junk. I never had a problem with my computer until I installed Norton 360. My DS Shawn has McAfee on his laptop, but the guy didn't speak too highly of them, either.

By Dawnk777 on Monday, December 10, 2007 - 06:54 pm:

You have to set up the automatic updates and scans.

For mine, I would right click on the icon in the task bar, click on scheduler and then scheduled tasks to edit them. Yours may be slightly different.

When you renew the next time, you will get most likely get a discount. Gary says we did, last time.

I think it already has the scan and update set up, but for 8:00 in the morning. I put it in the middle of the night, because scanning is hard work and it slows down my computer a little bit. Updating hardly takes any resources at all.