I am alot calmer than i was this morning. I gave dh some change to go down to our store and buy 1 pack of smokes, it was all in roll up's. The store refused the change. We have been going to the store for 4 years, buying 2 packs of smokes plus gas for two vehichles, not to mention the kids running down their here and their especially on weekends. I did some investigating and apparently the bank charges business owners 4% on change that they bring in to the bank. None the less one would think, that they would still take change, it is only usually a couple of times a month we have to resort to change, the bank told me they can not do that as it is legal tender. I wrote a 3 page letter to the manager of the store who apparently had put this new rule in place, I just finished work, and went into the store, and he was behind the counter, and I asked if he was the manager and he said yes, I just said you need to read this, and walked out of the store. In the letter I informed him of how much money he had just lost every month, and excatley how he made us feel. It is not a good feeling having to pay for stuff with change but if that is all you have they should let you buy what you need. I suggested in the letter that the way it should have been handled was we should have been told that they will no longer be excepting change, but still let us purchase what we wanted, since we did not know. The way I seen it stores have to go to the bank to get change when they run out, so what was the harm, the girl behind the till said it was to heavy. The only thing I should have done is to put my phone number on the letter, incase he had something to say, but of course I just thought of that. Thanks for listening to my vent, I needed to get this off my chest.

By Emily7 on Wednesday, February 9, 2005 - 05:18 pm:

I wonder if the girl misunderstood the no change policy. I know that when I worked in retail we did not accept change that was pre-rolled because sometimes it would be short.

By Palmbchprincess on Wednesday, February 9, 2005 - 05:45 pm:

When I worked in retail, we would accept rolled change, but weighed it or counted manually. (A roll of quarters has a certain weight, nickels another, etc.) That's wrong for them not to accept it, money is money and change is still a very legal tender.

By Ginny~moderator on Wednesday, February 9, 2005 - 06:09 pm:

Change is legal tender and as long as you aren't trying to buy something with $100 worth of pennies, they can't refuse it. I am sure there are laws about that - check with your local congressman's office for the appropriate federal office to call.

My bank takes rolled coins at no charge, as do most around here. But, there may be a charge for businesses who bring in a lot of change - I don't know. I think the store needs to find a new bank.

By Breann on Wednesday, February 9, 2005 - 06:45 pm:

Our bank has a free change counter. We have a big jar that we put loose change in. When it gets so full we take it and dump it into the counter. It prints a receipt and we take it to the teller and get cash. Very cool Our Albertsons also has a change counter, but there is a very small fee to use it.

As far as them not accepting change, that is not right. They can't refuse to take it because they are too lazy to count it out. If their bank doesn't accept rolled coins that were counted by a customer, then the store can open them up and dump them in with their other change.

Ditto Ginny, the store needs a new bank.

By Missmudd on Wednesday, February 9, 2005 - 06:58 pm:

That's crazy, and how much did you have in change anyway, about $4. That shouldnt have put them out any. Sheesh. And it was rolled, so even if you did short them a quarter or penny or whatever SO WHAT, a til that is off by $.25 is not going to make the world stop. Store owners have to absorb that in just the cost of doing business.

By Mrse on Thursday, February 10, 2005 - 03:45 pm:

The thing that makes me mad is we have been going to this store for 4 years, buying cig every day 2 packs, plus gas, for two vehicles, and everything else we buy down their. I am upset now we have to find another store to go to, it just upsets the normal routine, which I know was my choice, but still is a pain.